Terms & Conditions

Use of the Autoglym LK Website

By accessing the Autoglym LK Website, you accept the following Terms and Conditions which may be amended from time to time without prior notice.
By using our website you agree that the Sites and the Services are for your own personal use only on a single computer or device.

Terms and Conditions

You may:

  • Access any part of the website
  • Print a copy of any individual page for your own information

Things you must not do:

  • You must not make further copies printed or store in other electronic storage devices, or other storage and retrieval system of distribute, alter or tamper with in any way or otherwise use any material contained in this website except as specifically permitted above.
  • Do not copy, reproduce, distribute or otherwise use in any way the whole or part of any material from this website for any purpose.
  • You should not alter, modify or adapt the whole or any part of this website You must not remove or tamper with any copyright, trademark or other intellectual property notices contained in this website or in the original material from any material copied or printed off from this website.
  • You must not carry out any reverse engineering on any functionality of this website.
  • You must not use any Internet-based service to harm or impair anyone else’s use and must not use such service to try to gain unauthorized access to any service, data or account by any means.

General Disclaimer

Autoglym LK endeavor to ensure that the information contained in this website are both current and accurate. However no express or implied warranties or representations are made concerning anything contained herein.

The information in this site is intended for customers of Autoglym LK .

Autoglym LK accepts no responsibility for loss or damage whatsoever or howsoever caused which may arise from reliance on information or advice contained in this website or for typographical or other errors or omissions.

Data Protection

Autoglym LK respects the privacy of every individual who visits this website. Any personal data, (name, address, telephone number or email address) will not be collected unless you provide this voluntarily. Any personal data you do provide may be stored and potentially used by Autoglym LK now and in the future for marketing purposes, market research, tracking of sales data and in order to contact you.

Law and Jurisdiction

This website was created and is operated according to the laws of Sri Lanka In determining any disputes in relation to this website the laws of Sri Lanka will apply and the Courts of Sri Lanka will have exclusive jurisdiction.
The Autoglym LK website includes links to external websites. These links are given only to help provide additional information quickly and easily.

Autoglym LK accepts no responsibility for the content, products or services provided by any of these linked websites. By accessing these you will be subject to their Terms and Conditions and specifically acknowledge that Autoglym LK is not liable for the defamatory, offensive or illegal conduct of other users, links or third parties.

Acceptance of order – our contract

When you place an order on our website, you will view an order confirmation page and receive an order confirmation email from Autoglym LK Shop. This page and email confirms the receipt of your order and its details; they do not form a contract to a sale at this point. Your order represents an offer to us to purchase product/products, which is accepted by us at the point when we debit your card and dispatch the goods to you.

COD (Cash on Delivery; pay cash when product/s is/are delivered to you)

All orders are subject to confirmation from Autoglym LK and have upper limit of LKR 200,000 per order. Our customer service will contact you to confirm the Order. You cannot cancel the order or refuse to pay when the product/s are delivered to you after your confirmation.
Any variation in upper limit is at the discretion of Autoglym LK .

Authorizing orders

When you place an order on our website please make sure that your Account address is the address your credit/debit card is registered to. Your card authorization process is checked against your Account address and if it is not correct your card will be declined and your order delayed until we receive the correct details from you.
In the event of a stock unavailability Autoglym LK will inform the customer within 3 working days, and the payment can be refunded within 10 working days.
Customer acknowledges and agrees that the only remedy available for unavailability of product is the refund of the money paid or to hold the money until the next shipment.

Pricing

Try as we might, there may be occasions when a product will be mispriced on our website. Please be assured that we verify prices as part of our despatch procedure. If a product’s correct price is lower than advertised on our site you will be charged the lower price. If a product’s correct price is higher than advertised on our site, we will, at our discretion, either contact you for instructions before despatch or cancel your order and notify you of such cancellation. Prices currently include taxes at the prevailing rate where applicable.

Delivery

We currently despatch products to addresses in Sri Lanka only.
Our standard period of delivery will be within 2-3 working days from the date of placing the order. A despatch email will be sent when goods leave our warehouse.If any delays occur for any reason we will let you know. Autoglym LK cannot be held liable for any delays by the courier companies. All quoted delivery times are based on standard working days i.e. Mon – Fri (excluding public holidays etc).

Products available for immediate pickup

In relation to, the products available for immediate pickup, the Customer may opt either for pick up from Autoglym LK , 17/2, Rosmead Place, Coolombo 07 or for delivery. The delivery of the product is performed by Autoglym LK or a courier appointed by Autoglym LK as an additional service subject to the delivery terms.
The title of, the products available for immediate pickup, shall pass to the Customer at the time of the payment.

Delivery of Products

Products must be checked thoroughly before accepting. If the product is damaged or, any signs of being used, you must immediately inform the delivery person and not accept the product. If you accept we consider that the product was in good condition and returns/ refund requests will not be accepted by Autoglym LK . Please ensure to check your ordered product/s for any physical damages prior to accepting the delivery. Please do not accept delivery if there are any damages.

  • Autoglym LK will not be liable for goods which are damaged in transit if the Proof of Delivery (POD) is signed and the goods are accepted.
  • Please pick up products ordered under the ‘Pick Up’ option within 2 weeks from the specified product available date for pick up.

Payment

We accept most major credit and debit cards and process payment at the point an order placed.

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